TTLock Manual: A Comprehensive Guide (Updated 11/25/2025)
Today’s date is 11/25/2025 00:25:57 (). This manual details TTLock’s Bluetooth communication via mobile phones, and the Gateway’s Wi-Fi connectivity, alongside HomeKit access.
Welcome to the world of TTLock! This innovative system reimagines access control, moving beyond traditional keys to a smarter, more secure, and convenient experience. TTLock leverages the power of Bluetooth technology and optional Wi-Fi connectivity via the TTLock Gateway to provide unparalleled control over your locks and access permissions.
At its core, TTLock is designed for seamless communication between your smartphone and compatible smart locks. This direct Bluetooth connection allows for immediate unlocking and management. However, the system truly shines when paired with the TTLock Gateway. This device bridges the gap, enabling remote access and control, even when you’re away from home.
This manual will guide you through every step, from initial setup and account creation to advanced features like user management, temporary passcodes, and integration with popular smart home platforms. We’ll also address common troubleshooting issues to ensure a smooth and reliable experience. Prepare to unlock a new level of security and convenience with TTLock!
What is TTLock and its Purpose?
TTLock is a comprehensive smart lock access control system designed to replace traditional keys with a secure and convenient digital solution. Its primary purpose is to provide users with complete control over who can access their properties, and when. This is achieved through a combination of Bluetooth technology, a dedicated mobile application, and optional Wi-Fi connectivity via the TTLock Gateway.

Unlike conventional lock systems, TTLock offers granular access management. You can easily add or remove users, grant temporary passcodes, and schedule access times, all from your smartphone. The system’s core functionality revolves around direct communication between your phone and the lock, but the Gateway expands its capabilities to include remote operation and monitoring.
Ultimately, TTLock aims to enhance security, simplify access management, and provide peace of mind. It’s ideal for homeowners, property managers, and anyone seeking a modern, flexible, and reliable access control solution.
TTLock Ecosystem: Devices and Components
The TTLock ecosystem centers around a core set of devices working in harmony to deliver a seamless smart lock experience. The foundational element is the TTLock Bluetooth Lock itself, available in various form factors to suit different door types and security needs. These locks communicate directly with smartphones via Bluetooth.
Expanding the system’s functionality is the TTLock Gateway. This crucial component bridges the gap between the Bluetooth lock and your home’s Wi-Fi network, enabling remote access and control. The Gateway allows you to operate the lock from anywhere with an internet connection.
Finally, the TTLock mobile application serves as the central control hub. It’s where you manage users, generate passcodes, monitor activity logs, and configure system settings. Furthermore, integration with platforms like Homebridge, through dedicated plugins, extends compatibility to other smart home ecosystems.
Setting Up Your TTLock System
Initial setup of your TTLock system involves a few straightforward steps. Begin by downloading and installing the TTLock app on your smartphone – available for both iOS and Android. Once installed, you’ll need to create a TTLock account; a new username is required, and the account must be uniquely associated with your email address.
Next, add your TTLock device (typically a Bluetooth lock) to the app. The app will guide you through the pairing process, utilizing Bluetooth communication. If you intend to enable remote access, you’ll also need to pair the TTLock Gateway with your Wi-Fi network.
Ensure the Gateway is within Bluetooth range of the lock for optimal performance. Following these steps will establish a functional base for managing access and controlling your smart lock remotely.
Downloading and Installing the TTLock App

The TTLock app serves as the central control hub for your entire smart lock system. It’s available for free download on both major mobile platforms: iOS (Apple App Store) and Android (Google Play Store). Simply search for “TTLock” within your respective app store and locate the official application – be sure to verify the developer to avoid potential security risks.
Once located, tap the “Install” button and allow the app to download and install onto your smartphone. The installation process typically takes only a few moments, depending on your internet connection speed.
After installation is complete, an icon representing the TTLock app will appear on your home screen or within your app drawer. Tap this icon to launch the application and begin the account creation and device pairing process.
Creating a TTLock Account
To fully utilize the features of your TTLock smart lock system, you must first create a user account within the TTLock app. Upon launching the app for the first time, you will be prompted to register. Select the “Sign Up” or “Register” option.
You’ll be asked to provide a valid email address and create a secure password. Make up a new username; creating a new user account is required! This account will be associated with all your TTLock devices and access permissions. Ensure your password meets the complexity requirements outlined by the app – typically including a mix of uppercase and lowercase letters, numbers, and symbols.
After submitting your information, you may receive a verification email. Follow the instructions in the email to activate your account. Once verified, you can log in to the TTLock app and proceed with adding your devices.
Adding a TTLock Device (Bluetooth Lock)
With your TTLock account created and the app installed, you can now add your Bluetooth lock. Ensure your smartphone’s Bluetooth is enabled. Within the TTLock app, navigate to the “Devices” section and select the “Add Device” option. The app will begin searching for nearby TTLock locks in pairing mode.
Follow the on-screen instructions, which typically involve pressing a button on the lock itself to initiate pairing. The app may ask you to scan a QR code located on the lock or its packaging. Once the lock is detected, you’ll be prompted to name it for easy identification.

TTLock has been designed to communicate with devices by mobile phone bluetooth. After successful pairing, your lock will appear in the “Devices” list, ready for configuration and user management.
Pairing with the TTLock Gateway (Wi-Fi Connectivity)
To enable remote access and control, you must pair your TTLock lock with the TTLock Gateway. Ensure the Gateway is powered on and connected to your Wi-Fi network – refer to the Gateway setup instructions for details. Within the TTLock app, navigate to the “Gateway” section and select “Add Gateway”.
The app will search for available Gateways. Select your Gateway from the list. You may be prompted to enter the Gateway’s serial number or scan a QR code. Once connected, the app will display the Gateway’s status as “Online”.
TTLockGateway has been designed to make it easy to communicate with Wi-Fi module. After successful pairing, your lock will now be accessible remotely through the TTLock app, even when your smartphone is not within Bluetooth range.
Managing Users and Access Control
The TTLock system offers robust user management features, allowing you to control who has access to your property. Within the TTLock app, navigate to the “Users” section to add, modify, or remove users. Each user can be assigned a unique ID and specific access permissions.
Creating a new user account is required! It must be associated with a valid email address or phone number. You can grant different levels of access, such as permanent access, scheduled access, or temporary passcodes.
Make up a new username for each user to ensure accountability. The system allows for granular control, enabling you to define specific timeframes and days of the week when each user’s access is valid. This ensures enhanced security and peace of mind.

Adding New Users to Your TTLock System
To add a new user within the TTLock ecosystem, open the TTLock app and navigate to the “User Management” section. Select the “Add User” option, initiating the process of creating a new profile. You will be prompted to enter essential details, including the user’s name and contact information – a valid email address or phone number is crucial.
Creating a new user account is required! The system will then generate a unique user ID for identification purposes. You have the flexibility to assign various access permissions during this stage, tailoring access to individual needs.
Make up a new username for each user to ensure easy identification and accountability within the system. Remember to securely store the user’s credentials and communicate them appropriately. The TTLock app provides a streamlined process for managing multiple users efficiently.
Granting and Revoking Access Permissions
Within the TTLock system, precise control over access is paramount. After adding a user, you can define specific permissions dictating when and how they can access the secured location. These permissions are granular, allowing you to customize access based on individual roles and requirements.
You can grant access by setting time schedules, defining specific date ranges, or issuing temporary passcodes. The system supports multiple permission levels, ranging from full-time access to limited, scheduled entry.
Revoking access is equally straightforward. Simply modify the user’s profile within the TTLock app, removing or altering their assigned permissions. This ensures immediate and effective control over who can enter, enhancing security and peace of mind. The system logs all permission changes for audit trails.
Temporary Passcodes and Schedules
TTLock offers flexible access control through temporary passcodes and scheduled access. Temporary passcodes are ideal for guests, service providers, or short-term rentals, providing limited-time entry without permanent key distribution. These passcodes can be easily generated and revoked within the TTLock app, enhancing security.
Schedules allow you to define specific timeframes when users can access the lock. This is perfect for employees, family members, or anyone requiring access during certain hours. You can create multiple schedules with varying access times and days of the week.
Combining passcodes and schedules provides a robust access management system. The TTLock app provides a clear interface for managing both, ensuring convenient and secure control over who enters and when. All access events are logged for audit purposes.
Remote Access and Control
TTLock’s remote access capabilities are enabled through the TTLock Gateway, bridging the Bluetooth lock to your Wi-Fi network. Once connected, you can control your lock from anywhere with an internet connection using the TTLock app.
Remote unlock functionality allows you to grant access to visitors or family members even when you’re away. The app provides a secure interface for unlocking the door remotely. Real-time monitoring provides status updates, confirming lock/unlock events.
The Gateway’s role is crucial for reliable remote operation. It ensures consistent connectivity and responsiveness. Secure communication protocols protect against unauthorized access. Remote access significantly enhances convenience and peace of mind, offering control beyond the physical location of the lock.
TTLock Gateway Functionality
The TTLock Gateway serves as a vital link, extending the functionality of your Bluetooth lock by enabling Wi-Fi connectivity. Designed to seamlessly communicate with TTLock devices, it unlocks remote access and control features unavailable with Bluetooth alone.
Its primary role is to translate Bluetooth signals from the lock into Wi-Fi signals, allowing the TTLock app to interact with the lock from anywhere with an internet connection. This facilitates remote unlocking, activity monitoring, and user management.
The Gateway executes delegate methods, ensuring smooth communication and responsiveness. It’s a key component for integrating TTLock into smart home ecosystems, offering enhanced security and convenience; Proper setup and a stable Wi-Fi connection are essential for optimal Gateway performance.
Understanding the TTLock Gateway’s Role
The TTLock Gateway bridges the gap between your TTLock Bluetooth lock and your home’s Wi-Fi network, fundamentally expanding the system’s capabilities. Without the Gateway, control is limited to direct Bluetooth range; with it, access becomes virtually limitless.
Its core function is to act as a translator, receiving signals from the lock via Bluetooth and transmitting them to the cloud via Wi-Fi. This allows for remote operation through the TTLock app, regardless of your physical proximity to the lock.
The Gateway isn’t merely a relay; it’s an intelligent device that facilitates features like remote unlocking, real-time monitoring, and integration with other smart home platforms. It’s crucial for unlocking the full potential of your TTLock security system.
Connecting the Gateway to Your Wi-Fi Network
Establishing a stable Wi-Fi connection is paramount for the TTLock Gateway to function correctly. Begin by ensuring your 2.4GHz Wi-Fi network is active and you have the password readily available – 5GHz networks are not supported.
Within the TTLock app, navigate to the ‘Gateway’ section and select ‘Add Device’. The app will guide you through the connection process, prompting you to enter your Wi-Fi credentials. Ensure accurate input to avoid connection errors.
The Gateway will attempt to connect, indicated by a flashing LED. Once connected, the LED will turn solid, confirming successful integration. If connection fails, double-check your password and network stability. A stable connection unlocks remote access and monitoring features.

Remote Unlock and Monitoring
With the TTLock Gateway online, you gain the ability to remotely unlock and monitor your TTLock devices from anywhere with an internet connection. This functionality is accessed through the TTLock mobile application, providing convenience and enhanced security.
The app displays real-time status, indicating whether your lock is locked or unlocked. You can initiate unlocking remotely with a simple tap, subject to pre-configured user permissions. Activity logs within the app provide a detailed audit trail of access events.
Remote monitoring extends to receiving notifications upon lock activity, such as unlocking or attempted unauthorized access. This proactive approach allows for immediate response to potential security breaches, ensuring peace of mind and control.
Integration with Smart Home Platforms
TTLock’s versatility extends beyond its native app, offering integration possibilities with popular smart home platforms. This allows for centralized control and automation of your locking system alongside other smart devices.
Currently, TTLock supports integration with HomeKit via Homebridge, a dedicated software bridge. This enables control through the Apple Home app and compatibility with Siri voice commands. Setting up Homebridge requires a separate installation and configuration process.
Beyond HomeKit, exploration of integration with other smart home ecosystems, such as Google Assistant or Amazon Alexa, is ongoing. While direct integrations may not be universally available, the open nature of TTLock allows for potential community-driven solutions and future official support.
TTLock and HomeKit Integration (via Homebridge)
Integrating TTLock with Apple’s HomeKit requires utilizing Homebridge, a lightweight NodeJS server that emulates the HomeKit API. This allows unsupported devices, like TTLock locks, to function within the HomeKit ecosystem.
The process involves installing Homebridge on a Raspberry Pi or similar device, then installing a dedicated TTLock plugin. This plugin facilitates communication between Homebridge and your TTLock device(s).
Configuration requires creating a new username within the TTLock app specifically for HomeKit integration. This username must be unique and associated with the lock. Once configured, your TTLock lock will appear in the Home app, enabling control via Siri and automation features. Remember to keep Homebridge updated for optimal performance and security.
TTLock and Other Smart Home Systems
Beyond HomeKit, TTLock’s versatility extends to integration with various other smart home platforms, though often requiring intermediary hubs or custom integrations. While direct compatibility may be limited, the open nature of the TTLock API allows for creative solutions.

Users have successfully connected TTLock devices to systems like SmartThings and Hubitat through community-developed integrations. These typically involve utilizing the TTLock Gateway and leveraging its API to translate commands between the smart home hub and the lock.
The complexity of integration varies depending on the target platform. Some systems may require advanced technical knowledge and custom scripting. However, the potential benefits – unified control and automation across your smart home – can be significant. Explore online forums and communities for specific integration guides and support.
Troubleshooting Common Issues
Encountering problems? This section addresses frequent issues with your TTLock system. Bluetooth connection difficulties are common; ensure your phone’s Bluetooth is enabled and the lock is within range. Restarting both the phone and lock can often resolve pairing problems.
Wi-Fi connectivity issues with the Gateway often stem from incorrect network credentials or signal strength. Double-check your Wi-Fi password and ensure the Gateway is positioned within a strong signal area. A router reboot can also be beneficial.
User account and permission errors may arise from incorrect user setup or conflicting access rights. Verify user details within the TTLock app and carefully review assigned permissions. If issues persist, a factory reset of the lock might be necessary, but remember this will erase all existing data.
Bluetooth Connection Problems
Experiencing Bluetooth connectivity issues with your TTLock device? Several factors can contribute to this. First, confirm that Bluetooth is enabled on your smartphone and that the TTLock app has the necessary permissions to access Bluetooth. Ensure the lock is within a reasonable range of your phone – typically within 10-15 feet for optimal signal strength.
Interference from other Bluetooth devices or physical obstructions can also disrupt the connection. Try moving away from potential sources of interference. Restarting both your smartphone and the TTLock lock can often resolve temporary glitches. If pairing fails repeatedly, attempt to ‘forget’ the device in your phone’s Bluetooth settings and then re-pair it through the TTLock app.
Remember, TTLock is designed to communicate via mobile phone Bluetooth, so a stable connection is crucial for operation.
Wi-Fi Connectivity Issues with the Gateway

Troubleshooting Wi-Fi connection problems with your TTLock Gateway? Begin by verifying your Wi-Fi network is functioning correctly with other devices. Ensure the Gateway is within range of your router and that you’ve entered the correct Wi-Fi password during setup. Double-check the password for typos – it’s a common issue!
Interference from other wireless devices or physical obstructions can weaken the signal. Try relocating the Gateway closer to the router. Restarting both the Gateway and your router can often resolve temporary network glitches. If the Gateway consistently disconnects, check for firmware updates within the TTLock app, as these often include network stability improvements.
The TTLockGateway facilitates Wi-Fi communication, so a stable connection is vital for remote access and control.

User Account and Permission Errors
Encountering issues with your TTLock account or user permissions? First, confirm you’re using the correct login credentials. If you’ve forgotten your password, utilize the “Forgot Password” option within the TTLock app to reset it. Remember, creating a new user account is required and must be associated with a valid email address.
Permission errors often arise from incorrect access settings. Double-check that users have been granted the appropriate level of access (e.g., unlock only, schedule access). Ensure you’ve saved any changes made to user permissions within the app. If a user reports being unable to unlock the door despite having permissions, try revoking and re-granting their access.
Account conflicts can occur; contact TTLock support if problems persist.
Factory Resetting a TTLock Device
Need to restore your TTLock device to its original settings? A factory reset should be considered as a last resort, as it will erase all existing user data, access permissions, and device configurations. Before proceeding, ensure you have administrator access to the TTLock account associated with the device.
The reset process varies depending on the specific TTLock device model. Generally, it involves a combination of pressing and holding a physical reset button on the lock itself, while simultaneously interacting with the TTLock app. Consult your device’s specific documentation for detailed instructions.
After the reset, you’ll need to re-add the device to the TTLock app and reconfigure all settings, including user access and schedules. Be prepared to repeat the initial setup process.
Advanced Features and Settings
Unlock the full potential of your TTLock system by exploring its advanced features. Activity Logs provide a detailed audit trail of all access events, including timestamps and user identification, enhancing security and accountability. These logs are accessible through the TTLock app, offering valuable insights into who accessed your property and when.
Regular Firmware Updates are crucial for maintaining optimal performance and security. The TTLock app will notify you of available updates, which can be easily installed to benefit from the latest features and bug fixes.
Delegate methods execute specific actions within the system. Explore the settings menu within the TTLock app to customize advanced options, tailoring the system to your precise needs and preferences.
Activity Logs and Audit Trails
Enhance your security and gain peace of mind with TTLock’s comprehensive activity logs and audit trails. These detailed records meticulously document every access event associated with your smart lock system. Each entry includes a precise timestamp, clearly indicating when the event occurred, and user identification, revealing exactly who accessed the property.
Accessing these logs is simple through the intuitive TTLock app interface. You can easily review past events, identify patterns, and maintain a complete history of access activity. This feature is invaluable for monitoring access, investigating incidents, and ensuring accountability.
The audit trail functionality provides valuable insights into your property’s security, allowing you to proactively address potential vulnerabilities and maintain a secure environment. These logs are a cornerstone of a robust security system.
Firmware Updates and Maintenance
Maintaining optimal performance and security for your TTLock system requires regular firmware updates. These updates, delivered seamlessly through the TTLock app, introduce new features, enhance existing functionalities, and crucially, address potential security vulnerabilities. The TTLock team continuously works to improve the system’s robustness.
The update process is straightforward and typically takes only a few minutes. The app will notify you when an update is available, guiding you through the installation process. Ensure a stable Wi-Fi connection during the update to prevent interruptions.
Regular maintenance, including checking battery levels in your lock and gateway, is also essential. Proactive maintenance ensures your system operates reliably and efficiently, providing long-lasting security and convenience. Don’t neglect these vital steps!
TTLock Security Considerations
Security is paramount when utilizing any smart lock system, and TTLock is no exception. While TTLock employs robust encryption and security protocols, user practices significantly impact overall system security. Creating strong, unique passwords for your TTLock account is crucial, and enabling two-factor authentication adds an extra layer of protection.
Carefully manage user permissions, granting access only to trusted individuals and regularly reviewing their access levels. Be mindful of temporary passcodes, setting appropriate expiration dates. Avoid sharing your TTLock credentials with anyone, and remain vigilant against phishing attempts.

Regularly review activity logs within the TTLock app to identify any suspicious activity. Keeping the firmware updated is also vital, as updates often include critical security patches. Prioritize these measures to maintain a secure environment.
